TERMS & CONDITIONS
By using our website, you agree to follow the terms outlined below. These govern your access to our platform, including browsing, purchasing, and interacting with our services.
1. General Terms:
Sparkle Shine Jewels, based in Dubai, specializes in pure silver jewelry, silver articles, silver coins, gold coins, gold frames, and religious artifacts. By accessing our website, you confirm that you are of legal age to enter into a binding contract and agree to comply with these terms. We reserve the right to update our policies at any time, and it is your responsibility to review them periodically.
2. Product Information & Pricing:
We strive to provide accurate descriptions, images, and pricing for all our products. However, errors may occur, and we reserve the right to correct any mistakes without prior notice. Prices may change from time to time, and all transactions will be processed in the currency displayed at checkout.
3. Orders & Payments:
You can easily place orders through our website with a seamless checkout process. We accept multiple payment methods, including credit/debit cards, bank transfers, and digital wallets. All prices listed on our website are in AED unless stated otherwise. Orders are processed only after successful payment confirmation.
4. Shipping & Delivery:
We offer both standard and expedited shipping options, which you can select at checkout. Delivery times depend on your location and chosen shipping method. Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
For international orders, customs duties and taxes may apply upon delivery, and these charges will be the recipient’s responsibility. Shipping costs are calculated based on the order’s weight and destination, with the final cost displayed at checkout. Please allow 1-3 business days for order processing before shipment.
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5. Returns & Exchanges:
Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival. In such cases, you must notify us within 48 hours of delivery with photographic evidence. Requests made after this period will not be accepted.
6. Custom Orders & Personalization:
We do not offer customization or personalized orders. All products are sold as designed, and modifications are not available. Please ensure you review the details carefully before making a purchase.
7. Intellectual Property:
All content on our website, including images, text, and designs, belongs exclusively to Sparkle Shine Jewels. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability:
We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. We do not provide warranties beyond those stated in our policies.
9. Governing Law:
These terms and conditions are governed by the laws of Dubai, United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of UAE courts.
10. Contact Information:
For any questions or assistance, please reach out through the official contact channels listed on our website.
Address: Dubai, UAE
Email: sparklejewelrytrading@gmail.com
Phone no: +971 56 383 4002